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작성일 : 17-10-07 17:28
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Request for Correction from EW content
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글쓴이 :
중대부고김희주
 조회 : 1,110
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Dear Hee Ju Kim,
Thank you for your patience.
I have forwarded your concern to the Content Team. I was advised that they are encountering issue
with the application they are using to retrieve the back file from their database to correct the content.
Thy were able to escalate the issue and was informed that it may take one to two months to get fixed.
You may contact Vinodh Subramani (v.subramani@elsevier.com) he is the one who is handling this ticket.
Once you send him an email kindly include the reference number 170502-007038.
Sorry for the inconvenience this may cause you. Please do not hesitate to contact me again should you
require any further information or assistance.
Kind Regards,
Lorraine Garcia
Elsevier Online Solutions
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