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> > > Dear Hee Ju Kim, > > Thank you for your patience. > > I have forwarded your concern to the Content Team. I was advised that they are encountering issue > with the application they are using to retrieve the back file from their database to correct the content. > Thy were able to escalate the issue and was informed that it may take one to two months to get fixed. > > You may contact Vinodh Subramani (v.subramani@elsevier.com) he is the one who is handling this ticket. > Once you send him an email kindly include the reference number 170502-007038. > > Sorry for the inconvenience this may cause you. Please do not hesitate to contact me again should you > require any further information or assistance. > > Kind Regards, > > Lorraine Garcia > Elsevier Online Solutions >
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